The Threshold platform is 100% free to use.
To help cover the costs of the products, services, and support we provide, we charge Artists a 20% platform fee for any Threshow tickets they sell.
We also add a nominal 4% platform fee to purchased tickets to offset the various services required for the transaction.
If for any reason a Threshow is cancelled, any tickets purchases will automatically be refunded.
Stripe's refund policy is as follows:
"We submit refund requests to your bank or card issuer immediately. You'll see the refund as a credit approximately 5-10 business days later, depending upon the bank. Once issued, a refund cannot be canceled."